Reasons for Inconsistent Manufacturing Structures:
1. Manufacturing has a new manufacturing task but continues the old manufacturing policies and structure.
2. Responsible people in manufacturing have no clear, consistent definition or understanding of the manufacturing task facing the organization.
3. The manufacturing policies and the infrastructure being employed are inconsistent. Taken together, there is a distortion in coordination.
4. The organization lacks a focus. It is attempting to cover too many technologies or too many products and markets, too wide a range volume, and more than one manufacturing task.
5. The organization has the wrong equipment &process technology for the present manufacturing task.
6. Selection of products and processes for each plant in a multi-plant setup results in mixing together, somewhat at random, a product organization, a process organization, and a volume-focused organization (or any two of the three) instead of focusing around one type of organization.
Secretes of Industrial Success
1. Beware of complacency
2. Continually enlist the help of employees to improve product and process
3. Deny every inch to actual and potential competitors
4. Study competitors' sources of success
5. Don't be too rational
Stages of the strategic role of manufacturing in a company
1. Internally neutral minimize the “negative effect” of manufacturing
2. Externally neutral achieve parity with competitors
3. Internally supportive provide support to the business strategy
4. Externally supportive
Manufacturing strategy is integrated engineering, finance, procurement, marketing/sales 100% of people are knowledge workers
Ø contribute more with minds than hands
Ø understand the business & job
Ø mastery of all quality tools
Ø sought after by competitors
Ø leadership, teamwork
Ø continuous learning and teaching
Ø culture of experimentation
Ø desirable place to work
Ø challenging, fulfilling careers
Characteristics
Process
-technology leader
-process devel & improv
-innovation in methods & equip
In-control & capable (cpk > 2)
Intelligent use of information technology
Value chain
Benchmark-driven
-world-class practices
-world-class measures
-reverse engineering
-info exchange with the best
Suppliers send their best people and parts
Test bed for technology innovators
Networked with customers
Sample manufacturing strategy text
Manufacturing vision
Manufacture world-class quality auto components in the prescribed volumes, on schedule, at the lowest cost
Manufacturing mission
Achieve world-class status (by the year 20xx) in quality cost, time, and flexibility with people who have a shared vision and objectives that are based on a culture of continuous process improvement
Performance metrics
Quality: product& process
Cost/productivity
Time
CLASS is more than an elegance of style, taste, and manner. CLASS is an acronym that stands for qualities and characteristics found in top PreSales professionals. The CLASS acronymn has been developed over several years of serving as a PreSales representative in addition to building several PreSales organizations. It is a simple way of describing the essence of a quality PreSales team member wherein each letter in the word CLASS stands for a desirable characteristic:
C - The “C” stands for Credibility. No doubt the PreSalesRep (PSR) represents their company’s products and/or services with greater depth and breadth than any other person on the sales team. Credibility is established with the prospect through the knowledge of products and solution opportunities offered by the PSR. The credibility the PSR builds allows them to have a relationship with the functional and technical interest parties of the potential customer. When a PSR establishes their credibility, additional benefits result... such as Confidence with Commitment to do what it takes to make the sale.
L - The “L” stands for Listener. A PSR may seem credible with lots of product and/or technical knowledge... but if he or she does not listen to the customer, the sale is less likely to be successful. A good PSR listens to the desires of the prospect and does an effective job of relating that information to the rest of the sales team. Listening is also crucial in the relationship between the Lead Sales Rep and the PSR, in order that the team functions effectively.
S - The “S” indicates Style. Style is that intangible presence the Sales Rep brings to the table. When the PSR has been brought in to support the sale, the PSR and the Sales Rep must work in tandem to represent the company and solutions for prospects. Style involves methodology—the manner in which information is relayed to the prospect. It includes identifying the level of simplicity or detail necessary to communicate that information. A PSR’s style should always convey Support and Sincerity and compliment the sales team.
S - The last “S” in CLASS stands for Selling. Never forget that the object is to eventually make the sale! An effective PSR should be intentional about focusing on the selling process. A prospect does not need all the answers to all the questions at once. A productive PSR participates in the sale rather than trying to control it. Keep this in mind with the previous qualities and you’ll end up being a strong selling influence with credibility, listening skills, accountability, and style.